All of our watches are meant to be unisex. It really depends on your personal taste! 

We have two watch sizes available.

The 4.5 cm frame size is our unisex size.

However, if you wish to have a smaller frame, we do have the 3.5 cm frame size to selected designs as well.

Shipping destinations

• We ship both locally and worldwide.
  

Shipping times and Delivery Partners

    Within the Philippines

• For orders within the Philippines, transit time is around 5-7 business days and we ship your order within 1-2 days.
• We ship via LBC and J&T express

   For International Destinations

• Around 15-30 business days and we ship within 3-4 business days.
• To be delivered via DHL, Philpost, FedEx or Yunexpress

Shipping time might vary depending on location, shipment method and other factors

Shipping Cost

• Shipping cost is charged at 200 pesos.  
• Free shipping for orders 5000 Php and above

   International Destinations

• 1800 Php maximum of 6 watches.
  
• Free shipping for orders 10,000 Php and above

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 
• Online transfer: BDO, BPI or Gcash.
• Bank deposits: BDO and BPI
• Remittance centers: Palawan Pawnshop, LBC and Cebuana.
• Cash on Delivery is available within the Philippines. 

For the meantime, we are still only able to do custom engraving for bulk / corporate orders.

Yes we can cater corporate orders! and we've been doing it for almost 6 years too!

We have been in partners with a wide range of government agencies and renowned private agencies worldwide.

You can put your company logo on the box cover, back of the watch and on the dial of the watch itself.

You can choose up to 15+ different designs and packaging and enjoy special pricing. 

We are excited to work with you!

Please click this link to know more: Corporate Inquiry

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

Customers are obliged to shoulder the payment for the duties and taxes upon the arrival of goods if charged.

You can shop directly here in our website and we can send it to your doorstep wherever you are located in the world!

Enjoy exclusive discounts here in our website. 

Make sure you subscribe to our newsletter to receive news and promos from us.

Click here to view our collections: Kawayan Collection

You can drop by anytime to any of these amazing stores in Metro Manila selling our eco-friendly products!

        1. Robinson's Place Ermita

              1/F Robinson’s Place Manila ,Pedro Gil cor. Adriatico Street, Ermita, Manila

        2. Go Lokal Concept Store

              Ground Floor, Trade and Industry Building, 361 Sen. Gil J. Puyat Ave, Makati, 1209 Metro Manila

        3. Filinvest Supermall Alabang

              Robinson's Department Store - Commerce Avenue Filinvest Corporate City, Alabang, Muntinlupa, Manila

   
        4. Ninoy Aquino International Airport - Terminal 3

              Kiss and Fly Store NAIA Terminal 3, Metro Manila

You can drop by anytime to our partner store in Cebu selling our eco-friendly products!

1. Ayala Center Cebu

             Go Lokal Stall - G/F Go Lokal Stall, Ayala Center Cebu, Cebu City 

With proper care, your Kawayan Watch can be worn for many years to come!

Our watches are 3 ATM Splash water resistant. Making it safe to use while washing hands, being exposed to small amounts of rain and sweat.

But we recommend that you avoid it being exposed to water as much as possible to preserve the quality of your bamboo frame even longer.

Also, please avoid exposing your bamboo watch in any circumstance exposing it to extreme temperatures. Like leaving your Kawayan watch inside a car or under the sun when not in use may cause the bamboo to swell and crack. 

After use, we highly recommend storing your Kawayan Watch inside its own box.

Each watch from our Premium collection and All-bamboo collection comes with an adjuster. So you can DIY the strap adjustment to find your perfect fit. 

However, please take extra precaution in doing to avoid any unwanted scratches.

Thus, we do recommend that you take your watch and have it adjusted in any watch shop near you. They can do it for you for a very minimal fee and can take only up to 5 mins.  

With proper care and maintenance, your Kawayan Watch straps can last up to several years as per experience of our first ever customers 5 years ago. 

However, should it be worn out or if you wish to try another strap color, you can buy your timepiece's replacement straps from us. 

You can click this link to view our available strap choices: Kawayan Replacement Straps

Warranty

With the quality of craftsmanship of our products, we are confident to give you a 1 year warranty from the day of purchase with the following conditions:

• Straps are not included with the warranty coverage
• It was not submerged in water
• Damage was not sustained during a fall
  

If you are certain that your Kawayan Watch is experiencing abnormalities during the 1st year of purchase, please email us at admin@kawayanph.com

Returns

Your 100% satisfaction is important for us. We offer a 7-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer replacement without any charges.
• Timing: we have a 7-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email admin@kawayanph.com with the subject 'Returns' and include your order number, name and the reason for the return.
• We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund/replacement.
• If the refund/replacement is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.